About Us
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WELCOME TO ONUVO
Welcome to ONUVO, a premier IT Managed Services Provider with headquarters in Puerto Rico. Founded in 2013 by local entrepreneurs, we have a singular mission: to set the benchmark in the MSP/MSSP industry through unrivaled expertise and service quality. As a minority-owned business, we bring a unique perspective to the table, enriching the solutions we offer our clients.
Our dedication to excellence is validated by numerous prestigious accolades. We've been honored with placements in the MSP501 rankings for 2020 and 2021, as well as the NextGen101 ranks in 2022 and 2023. These awards recognize MSPs who demonstrate remarkable performance based on financial metrics and business model efficiency, reaffirming our position as industry leaders.
As a business focused on serving SMBs, we understand the unique challenges and needs of small to medium-sized businesses. This understanding drives us to offer a broad range of services, all backed by guaranteed Service Level Agreements (SLAs). Our commitment to quality service distinguishes us as the only MSP in the Caribbean with such a pledge.
We are proud to export our services not only across Puerto Rico but also to the Caribbean and the eastern USA. Top businesses in these regions entrust their IT needs to ONUVO. Partner with us, and you'll experience the benefits of working with a team that genuinely understands the importance of robust and reliable IT Managed Services.
WHY CHOOSE US
Local Expertise,
Global Reach
Our roots are in Puerto Rico, and we understand the specific challenges and opportunities local businesses face. As local entrepreneurs ourselves, we bring a unique, firsthand perspective to each client engagement. Yet our service reach extends beyond Puerto Rico to the Caribbean and eastern USA, allowing us to offer global solutions tailored to our customer's market.
Unrivaled Quality Assurance
ONUVO is the only MSP in the Caribbean to offer guaranteed Service Level Agreements (SLAs). These contractual commitments underscore our dedication to providing timely, high-quality service, ensuring minimal downtime and business disruption. Your business continuity and performance are our top priorities.
Comprehensive Service Offerings
We provide a full suite of IT Managed Services, including Help Desk, Server and Network Management, Cybersecurity, and Backup & Disaster Recovery. This allows you to focus on your core business operations while we handle your technology needs with unparalleled expertise.
Recognized Industry Leaders
Our excellence in service and performance has earned us multiple accolades, including placements in the MSP501 rankings for two consecutive years and the NextGen101 ranks in 2022. These awards validate our commitment to quality and affirm our reputation as one of the industry's leading Managed Services Providers.