Quick, Effective Support for Any IT Challenge
Our Help Desk service operates from 7am to 6pm, 7 days a week, with emergency support available after hours. Managed by certified professionals, we address IT issues, troubleshoot software problems, and offer remote assistance when needed. Advanced ticketing systems and diagnostic tools are employed to monitor, track, and swiftly resolve issues. This ensures minimal downtime and allows you to concentrate on your core business activities. Voicemail and email support are available 24/7 for ticket creation.
Comprehensive Care for Your Server Infrastructure
ONUVO's Server Management services optimize performance, enhance security, and ensure maximum uptime. Trust our experienced team to monitor, maintain, and manage your servers, allowing you to focus on your core business operations. Whether your servers are on-premises or in Azure, our service desk support covers all the technical aspects, providing you with peace of mind and a resilient IT infrastructure.
Stay Connected, Stay Productive
Our service includes 24/7 monitoring of network performance, configuration updates, automatic backup of changes, and security control. With real-time analytics, we preempt issues before they escalate, ensuring a secure and highly operational network.
Advanced Protection for Today's Digital Threats
ONUVO's Cybersecurity services provide comprehensive, multi-faceted protection. Our security stack includes Dark Web Monitoring, Endpoint Security, Advanced Email Security, Vulnerability Management, and more. Trust our experts to safeguard your assets, using cutting-edge technology, artificial intelligence, and protocols to ensure the integrity and confidentiality of your valuable data. Our approach prioritizes proactive measures, including Security Awareness Training and Phishing Simulations, to fortify your organization's defenses against ever-changing attack vectors.
BACKUP AND DISASTER RECOVERY
Reliable Backup and Swift Recovery
ONUVO's Backup and Disaster Recovery services offer comprehensive data protection for your business. Our solutions cover server, endpoint, and Office 365 backup—including SharePoint and OneDrive. Choose from on-site appliance-based backup, cloud-based options, or a hybrid of both, all expertly managed to ensure swift recovery and continuity of operations.