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Network Management
 

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NETWORK MANAGEMENT

NETWORK MANAGEMENT

Network Technician Troubleshooting
Your Total Network Solution

ONUVO's Network Management services are geared towards comprehensive care for your network components, including firewalls, routers, switches, wireless controllers, and access points. We use a mix of local and remote network agents and cloud connectors to continuously monitor device health and configurations, ensuring optimal performance and security.

Configuration and Monitoring

We deploy specialized network agents to continuously interrogate network devices. These agents enable real-time monitoring and automated configuration backups, thereby reducing downtime and minimizing the impact of any potential issues. Alerts for specific problems are automatically generated, allowing our team to take immediate action.

ISP Liaison Service

Should you opt for it, we act as your official liaison with your Internet Service Providers. This role involves opening, managing, and following up on service tickets. We also coordinate with ISPs to address performance issues, ensuring a stable and reliable internet connection for your business.

Hardware as a Service (HaaS)

Our HaaS options are scalable to meet your specific needs. Whether it's deploying a single Wi-Fi access point in a small office or setting up a multi-node mesh network across a large campus, we provide the hardware and handle all the management aspects, including initial setup, maintenance, and troubleshooting.

Firmware and OS Updates

To keep your network secure and operating efficiently, we manage all firmware and OS updates for devices under contract. Updates are strategically scheduled based on your business hours and operational needs, ensuring minimum disruption.

Special Considerations

If your network requires extensive changes, a new setup, or unique configurations, our consulting team can craft a specialized solution. This service is offered at an additional cost and is separate from our standard Network Management services.

Pricing

Our pricing structure is designed for simplicity and flexibility. Management services are billed on a per-device basis. For Hardware as a Service, costs are determined by the device model/size required and quantity of equipment. All charges are recurring monthly, and special projects or out-of-scope consultations may incur extra charges.

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